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How do i get the "open in Office" to work. It only sais that it can´t be opened

Ulrika Jubner-Keränen
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August 22, 2016
 

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Ulrika Jubner-Keränen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2016

Thanks for your answer. After a bit of research I have narrowed it down to the "softwaremix" Confluence does not really work well with Windows 10 and Windows Explorer. The workaround is Crome and so far we haven´t had any problems.

James Dellow
Community Champion
August 23, 2016

Good to hear you worked out what the issue was smile

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James Dellow
Community Champion
August 23, 2016

You might be better off raising a support ticket with Atlassian about this. Assuming that feature has been configured correctly, there are some known prerequisites for this work - have a look at this page and scroll down to the Configuration matrix:

https://confluence.atlassian.com/doc/office-connector-prerequisites-170493096.html

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