How to create an article from Jira Service Desk Issue

[Printbag Embalagens LTDA]

Hi.

I'm trying to create an article in the Confluence from an issue on Jira Service Desk, but the Confluence returns denied permission.

How do I set the confluence permission to do this?

Thanks.

[Manon Soubies-Camy · Accepted solution]

Hello @Printbag Embalagens LTDA,

To create a Confluence page from a Jira Service Desk issue, you need:

• a Confluence license;
• permission to add a page in the linked space.

To check if you have "Add a page" permission in the linked Confluence space, go to the space settings > Permissions and "Add a page" should be checked (see documentation).

Hope this helps,

- Manon

[hermann.laemmerer@schweighofer.at]

Dear Manon,

the permission Add a page is checked, what else could be the problem?

br Hermann

[Manon Soubies-Camy]

Hi hermann.laemmerer@schweighofer.at

Are you getting any error message?

[hermann.laemmerer@schweighofer.at]

[hermann.laemmerer@schweighofer.at]

More details see also

https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-article-from-Jira-Service-Desk-Issue/qaq-p/1117230#M146513

br Hermann

(sorry for the parallel stream)