Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to create an article from Jira Service Desk Issue

Printbag Embalagens LTDA May 3, 2018

Hi.

I'm trying to create an article in the Confluence from an issue on Jira Service Desk, but the Confluence returns denied permission.

artigo_de_jira.PNG

permissao_confluence.PNG

How do I set the confluence permission to do this?

Thanks.

2 answers

1 accepted

0 votes
Answer accepted
Manon Soubies-Camy
Community Champion
May 3, 2018

Hello @Printbag Embalagens LTDA,

To create a Confluence page from a Jira Service Desk issue, you need:

  • a Confluence license;
  • permission to add a page in the linked space.

To check if you have "Add a page" permission in the linked Confluence space, go to the space settings > Permissions and "Add a page" should be checked (see documentation).

Hope this helps,

- Manon

Dear Manon,

the permission Add a page is checked, what else could be the problem?

br Hermann

Manon Soubies-Camy
Community Champion
June 26, 2019

Hi hermann.laemmerer@schweighofer.at

Are you getting any error message?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events