How to create new page from template?

[Ted]

Currently, when clicking on ... near create button, there's a blank dialog appear with spinner, and it stays there forever cause of an issue happen behind. 

Please help me to resolve this issue! THANK YOU! 

[Diego]

Hello @Ted !

By looking at the description of your situation, I believe that you are affected by the issue described under this document:

• [Confluence On-Premises] Creating new page or space loads forever

I suggest that you take a look at the knowledge base article and try diagnose the root cause of your situation. Just keep in mind that creating backups of your database, templates and blueprints is essential before proceeding with the fixes suggested in the document.

Let us hear from you.

[Ted]

I still got the same issue after trying the way mentioned in the above-recommended link.