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How to reinstall Confluence with the same licence?

acn001 February 25, 2018

We have a licensed Confluence Server instance with 10 users.

However, this instance was totaly broken down.

We want to rebuild the instance with this licence.  What can we do?

Thank you so much!

2 answers

2 votes
Lei Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2018

Hello Yue,

To re-install Conlfuence, you can apply the same license to the production environment, you would not need to have an additional license. Please do retrieve your existing license key from https://my.atlassian.com/product then reinstall Confluence. While prompt with the license key, paste your existing license in it and you're good to go!

acn001 February 25, 2018

It works!  Thank you!

1 vote
Craig Castle-Mead
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 25, 2018

You can reuse the same license. There’s no “smart” checking if the license is in use on another machine or anything.

If you don’t have backups, I suggest you rebuild on a new machine so you can try and recover the files/database or something. 

CCM 

acn001 February 25, 2018

Thank you.  I will try it.

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