How to retrieve `added_to_org_date` for users in organizations using the legacy user management syst

[Leo Nguyen]

Hi Atlassian team,

We are currently collecting the `added_to_org_date` for users across various organizations in our platform. For organizations that are using the new user management system, we are successfully retrieving this field using the following endpoint:

GET /admin/v1/orgs/{orgId}/directory/users/{accountId}/last-active-dates

However, for older organizations that are still on the original (legacy) user management system, this field appears to be missing from the API response.

Could you please confirm:

1. Is there any official way to retrieve the `added_to_org_date` for users in legacy organizations?
2. If not, is there a plan to support this data point in the future for legacy orgs?
3. Would migrating the organization to the new user management system make this field available?
4. Are there alternative data sources (e.g., audit logs, managed users export, etc.) that could contain this information?

Thank you in advance for your help!

[Vishalakshi Narayana Swamy]

Hi @Leo Nguyen

Welcome to Atlassian community!
I understand that you want to get the last active dates via API for the legacy UI.

I would like to inform you that this is a new API that is only available for organisations on the new UI. Also you can reference the API documentation.

Please note  that moving to the new UI will allow this endpoint to work seamlessly.

If you have further queries on the upgrading to the new UI, please raise a support request here https://support.atlassian.com/. 

our dedicated team will assist you further on the same.

Hope this helps!

Best Regards,

Vishalakshi Narayanaswamy