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I cant save my diagram on Gliffy.com

Darion Collins
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June 24, 2019

Why can't I save my diagram. Every time I try to save my diagram I get an error that says "GATEWAY_TIMEOUT" or "online.diagram.create.error".

Any help would be greatly appreciated. 

Thank you.

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John Almeida
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June 24, 2019

Hi Darion,

Thanks for reaching out! We are seeing this error occur as well and are currently digging into it. I'll keep you posted.

I believe the work around at the moment is to use the "Save As" button instead of "Save", but we are working diligently to restore the expected functionality.

Apologies for any inconvenience this has caused you.

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