I need assistance with a new instance of OnDemand confluence for a new customer - we have gone thru the buy route and have a receipt - but now can't link a trial start

[David Pleasance]

I need speak to a real person to assist with the install of a new ondemand confluence instance

[Mauro Badii]

Hi David,

For support feel free to create a request at support.atlassian.comwhere you'll be assisted :)

Answers.atlassian.comis for general usage and configurations Q&A by the community.

Cheers,
Mauro

[David Pleasance]

Problem is now solved - solution was to can the buy option (refund invoice) open the instance via the free trial option and start afresh. Dont know why the buy now option is offered if it enters in a path that is problematic.