I need to have administrative control

[Mike Gasaway]

I am the ONLY one on the company page now. There used to be two others but they are no longer with the company. I can access the billing but I can't access the Administration page.

I can't seem to find an answer anywhere! :(
Any help here?

thanks!!!

[Kristian Klima]

Hi @Mike Gasaway 

I'd first establish under which account you're accessing the suspected two orgs / sites.

Contact Atlassian support https://support.atlassian.com/contact/#/ - after you fill in a couple of details you should see the option to start a live chat with an actual agent. They can request that you grant them access and will be able to investigate the situation - we can only guess here.

(Your case reminds me of my issues on my private site that I access both with a federated Google login and with my email which was identical to my Google login email address. Hilarity ensued - I was an org admin but some sections would tell me that I was not... :) But Atlassian support resoved that very quickly. )

[Mike Gasaway]

Their support really sucks. I can't access ANYTHING but keep getting a bill. That's nice. 

[Shawn Doyle - ReleaseTEAM]

Hi @Mike Gasaway 

What happens when you go to https://admin.atlassian.com/

[Mike Gasaway]

I have no idea what is happening now because I was on the billing page and now when I go there, it shows no billing or anything. It's like I'm looking at a different company page that has no billing.
BUT when I go here:
https://filmatick.atlassian.net/ I can see my jira and everything else. It's like I'm looking at two different places.

[Mike Gasaway]

can anyone help me? I just got a bill but I can't even SEE the bill in my account!

[Mike Gasaway]

So I am the ONLY one on this account and supposedly the managaer YET, I just got a bill with ALL the other people who WERE on my account. How can I fix this? Is there ANYONE IN SUPPORT??