I am the ONLY one on the company page now. There used to be two others but they are no longer with the company. I can access the billing but I can't access the Administration page.
I can't seem to find an answer anywhere! :( Any help here?
I'd first establish under which account you're accessing the suspected two orgs / sites.
Contact Atlassian support https://support.atlassian.com/contact/#/ - after you fill in a couple of details you should see the option to start a live chat with an actual agent. They can request that you grant them access and will be able to investigate the situation - we can only guess here.
(Your case reminds me of my issues on my private site that I access both with a federated Google login and with my email which was identical to my Google login email address. Hilarity ensued - I was an org admin but some sections would tell me that I was not... :) But Atlassian support resoved that very quickly. )
I have no idea what is happening now because I was on the billing page and now when I go there, it shows no billing or anything. It's like I'm looking at a different company page that has no billing. BUT when I go here: https://filmatick.atlassian.net/ I can see my jira and everything else. It's like I'm looking at two different places.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
So I am the ONLY one on this account and supposedly the managaer YET, I just got a bill with ALL the other people who WERE on my account. How can I fix this? Is there ANYONE IN SUPPORT??
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.