I try add application link to Jira from Confluence. I can see this error :

[Piotr Kryska]

I try add application link to Jira from Confluence. I can see this error :

[Exception... "<no message>" nsresult: "0x805e0006 (<unknown>)" location: "JS frame :: https://confluence.p-2.pl/s/8600a1eb7dd6d42cf8cee180667230a2-CDN/en_GB/5636/f6090886cde2ced165289cd3fade6c9622e18372.1/14/_/download/superbatch/js/batch.js?build-number=5636&locale=en-GB :: .send :: line 165" data: no]

Could you please help me?

any suggestions?

[Serdar Dere]

Hi Swetha,

I found out, that this issue appears only when you use HTTPS.
But in that case you need to add your domain into ptoxyname in server.xml

proxyName="confluence.yourcompany.com"
proxyPort="443"
scheme="https"
secure="true"

This issue happens with all Atlassian application.

[Swetha Bammidi]

Hi Serdar Dere,

Thanks for your reply. I have already added these 4 lines in my tomcats server.xml file even though getting this error.

Regards,

Swetha

[Serdar Dere]

Hi Swetha,

with which two application are you trying this? JIRA + confluence?

you need to add this into both server.xml and restart the application.

maybe it is helpful if you share your server.xml, just your connectors.

[Swetha Bammidi]

Hi Serdar,

Actually i need to configure application links between Jira, confluence, bamboo, bitbucket, crowd.

So for testing purpose i tried application links between JIRA and confluence.

Yes i have already added above 4 lines in both the applications.

Regards,

Swetha

[Serdar Dere]

And you are using https://jira.yourcompany.com in your links?

[Swetha Bammidi]

Yes... configured application links by giving https://jira.company.com

[Serdar Dere]

hmm, this is piuzzling me a bit.

How is your environment setup?


For me it is like this:

I have 1 Webserver (Apache) in the DMZ
1 Application Server (Jira, confluence, bamboo, bitbucket...) in the Trusted Zone
1 DB Server in the Trusted Zone

I am redirecting 80 to 443 in apache and talking through http to the application.

also I added the URLs jira.mycompany.com into my hosts do be sure.
I also added these lines into my server.xml, but I only have one http connector.

{code}
confluence:

        <Connector port="8090"
                connectionTimeout="20000"
                maxThreads="200"
                minSpareThreads="10"
                enableLookups="false"
                acceptCount="10"
                debug="0"
                URIEncoding="UTF-8"
                protocol="org.apache.coyote.http11.Http11NioProtocol"
                proxyName="confluence.mycompany.com"
                proxyPort="443"
                scheme="https"
                secure="true"
                />
{code}

Jira:
{code}
        <Connector port="8080"

                   maxThreads="150"
                   minSpareThreads="25"
                   connectionTimeout="20000"

                   enableLookups="false"
                   maxHttpHeaderSize="8192"
                   protocol="HTTP/1.1"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   acceptCount="100"
                   disableUploadTimeout="true"
                   scheme="https"
                   proxyName="jira.mycompany.com"
                   proxyPort="443"
                   secure="true"/>
{code}
after restart it worked for me.

[Piotr Kryska]

dowód.png

I  can't find errors in log file

[Mallmann]

Hey Piotr, It seems we're facing some issue related to the proxy configurations or even missing details on the server.xml. Would you please raise a new ticket on our Support Channel (http://support.atlassian.com) so we can help you with this matter? Best regards, Eduardo Mallmann

[Serdar Dere]

Hi Piotr, may I ask, what the solution of this problem is? Best regards, Serdar

[Swetha Bammidi]

Hi Piotr,

I have same issue with application links, please let me know what is the workaround for this error.

Regards,

Swetha

[Mallmann]

Hey Piotr,

May I ask you where are you seeing this error? I mean, does it appear right on the screen you're setting the application links? Or it's showing on the application logs instead?

If possible, please attach a screenshot of the error and also part of your atlassian-confluence.log that is related to this error.

Best regards,

Eduardo Mallmann