Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

If I link a domain to my Okta IDP policy will it prevent the current local users from logging in?

Travis Hudson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 8, 2025

 

If I link a domain to my OKta policy will it prevent the current users from logging in

1 answer

1 vote
Samuel Gatica _ServiceRocket_
Community Champion
April 8, 2025

Hi @Travis Hudson 

Welcome to the community!

Yes, linking a domain to your Okta IdP policy in Atlassian can prevent current local (non-SSO) users from logging in if they belong to that domain and you enforce SSO.

When you verify a domain (e.g., @yourcompany.com) in Atlassian Admin > Security > Domains, and then link it to an Identity Provider (like Okta), you’re telling Atlassian:

“Users with emails ending in this domain must authenticate using this Identity Provider.”

So:

  • If SSO is enforced, then users must log in via Okta — no local login/password allowed.

  • If SSO is not enforced, users can choose to log in via Okta or using Atlassian credentials.

Best regards

Sam

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events