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Images on space missing

Islam September 8, 2021

Hello! 

Cant you help me?

I have some problem about images on my space. 

All image just missing, but download files i see on space:

image.png

Page became like this: 

image.png

If click on image i have message abou *inamge can't download /Path*

Tell me please where keeps all images on server?

2 answers

0 votes
Kishan Sharma
Community Champion
September 8, 2021

Hi @Islam 

This looks like Confluence server instance. Did you simply attached those images via drag and drop ?  or have you recently imported a backup and the images are not showing ?

By default, attachments, extensions, and configuration files are stored in the Confluence Home Directory that is configured when Confluence is first installed.

Refer this article on how to retrieve the attachments.

0 votes
Alexis Robert
Community Champion
September 8, 2021

Hi @Islam , 

 

it might be a cache issue with your browser : can you try with another browser or in Incognito mode ? 

If you still have the issue, I think you'll need to get in touch with support to further investigate : http://getsupport.atlassian.com

 

Let me know if this helps, 

 

--Alexis

Islam September 8, 2021

I try clear my cache and use another browser, don't help it.

Create ticket on http://getsupport.atlassian.com

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