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Inline commenting has stop working when we upgraded to version 7.7.4

Manuel J. Blanco
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October 8, 2020

We recently upgraded our Confluence Server to version 7.7.4 and since then the online commenting functionality is completely gone. Are we the only ones experiencing such problems? How can we go about solving it?

4 answers

0 votes
Siddheshwar Mhetre November 26, 2020

Hi,

 Any resolution for this issue? Even I am facing same issue after upgrade to 7.4.5

Regards,

Sid

0 votes
Jamie Rogers
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October 8, 2020

Hi @Manuel J. Blanco 

We have also upgraded to 7.7.4 in both of our test environments and the inline comment feature still works normally. Existing comments (including resolved ones) are still present and we can create new inline comments as well.

Would suggest engaging with Atlassian support (if not already) so they can assist troubleshooting further.

Regards, Jamie 

0 votes
Gonchik Tsymzhitov
Community Champion
October 8, 2020

Hi! 

What do you mean under online commenting?

Just selecting and wait then you can see commenting panel, not?

Manuel J. Blanco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2020

Yes.

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