Integration between Confluence and Service Now

[Monica Collins]

We are looking at integrating Service Now with our Jira and Confluence instances.  Is there anyone that has integrated their Confluence instance with Service Now?  What type of information in Confluence are you syncing with Service Now?

[Ruchi Agrawal]

Here is the simplest and best available solution for ServiceNow and Confluence. If you are willing to migrate confluence article to ServiceNow and using oncloud / onpremise confluence. 

ServiceNow App Store 

Refer below site for more details

https://www.syncsnow.com/

[Ravi Krishna Deekonda]

Hello Ruchi, are you from AMS1? If so, I need more information. Can we discuss on this?

[Ruchi Agrawal]

Hi Ravi,

You can simply drop an email at hello@syncsnow.com for any details. 

Regards

[Ravi Krishna Deekonda]

Hello Ruchi,

Thanks for that. I have already reached out to them. Waiting for their response.

[Ruchi Agrawal]

Suggesting you to  just call them for faster response.

[Maria Barrios _Adaptavist_]

Hello @Monica Collins I know you wrote this a while ago so you might have found a solution by now. However, if what you’re looking for is a two-way integration between your Service Now, Jira and Confluence instances, Stitch It could support your efforts, and it allows for customization too. You could even add multiple Jira and Confluence instances if you’re trying to build a more complex integration.

[Kathy Hart]

Just a quick update. Stitch It has been rebranded as Scriptrunner Connect. Same product just a new name. 

[Himanshi Bhawsar]

Hi refer this youtube video for integration between ServiceNow and Confluence 

Amsone confluence ServiceNow Integration / Migration - YouTube

Thank you

[Pramodh M]

Hi @Monica Collins 

Here's the doc you can play with 

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/integrate-with-confluence-cloud.html

And here are things you can perform from Servicenow once the integration is set up

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/add-reclamation-rule-sub.html

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/track-software-rights.html

Thanks

[Monica Collins]

Thanks.  These mention Confluence Cloud.  Can I connect Confluence Server and Service Now?

[Monica Collins]

Can other businesses tell me how you are using the intregration between Service Now and Confluence?  What type of information is being passed between the two?

[Ravi Krishna Deekonda]

Hello @Pramodh M

This link(s) e.g., https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/integrate-with-confluence-cloud.html is not working. May I have the working link. Also, I need to integrate between ServiceNow & Confluence Server, may I have that working link too? Thanks.

[Ravi Krishna Deekonda]

Hello @Monica Collins 

It's been a year or so since you requested for the ServiceNow & Confluence Server integration. Any luck with the integration or still looking for a solution?