Is our cloud data encrypted encrypted?

[Deleted user]

Hi,

We current use Atlassian Cloud for hosting Confluence/JIRA/Bitbucket and were wondering if our data is encrypted. I read through your security policy and it mentions it being encrypted after backup, but makes no mention of the file system that it's actually hosted on. 

Thanks,

Luke Salins

[lauren · Accepted solution]

Hi @[deleted]

I have an update for you – we recently announced that Atlassian now encrypts customer data in transit and at rest.

Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256 encryption at rest. To learn more, please see our Security Practices page.

We post updates related to security, privacy, compliance, and more in our Trust & Security group. Feel free to post related questions and feedback there! 

Best,

Lauren

[Ryan Kennedy]

Luke - my understanding is that encryption at rest is not standard for JIRA or Confluence.  Since we often need to store senstive data in JIRA, we decided to build our own solution to help.

We are an Atlassian Solution Partner and we've just released something that might help.  It's called Team Secrets and it protects sensitive file attachments in JIRA with end-to-end encryption for attachment uploads and 2 factor verification for downloads.

https://marketplace.atlassian.com/plugins/io.teamsecrets.jira.prod/cloud/overview

Please try it and let us know if this helps!

[James Dellow]

No, not to my knowledge - this isn't a standard feature in Confluence.