Is there a way to update information in multiple places at once?

[Brittany Burley]

We use our Confluence for a Knowledge Base that has subject matter experts listed on every page to contact for further information. Whenever we have a staffing change, multiple pages have to be changed to update the subject matter expert. Is there a way instead that on each page we can label a position (rather than a person) and then somewhere update the position information that automatically pulls to each page that the position is mentioned on? 

In other words, the page would be designed showing: Subject Matter Expert: Operations Consultant - Ext. XXXX, but when it was viewed, it would pull the information from another page on who the Operations Consultant was to read: Subject Matter Expert: John Smith - Ext. 1234.

Is this possible? 

[Julie d_Antin _Elements_]

I haven't played around with the new Confluence databases (currently in Alpha, formerly known as Orderly from K15T), but since the information is stored outside of a page, displaying the information you need from a database could be a solution. When you update the data, it's automatically updated on all the pages.

[Tansu Akdeniz]

Hi @Brittany Burley 

Welcome to the community.

If you want partial content of page to be re-used on another page, you can use page excerpt macro. So, you do not have to define same content in each page.

Please check this KB.

[Brittany Burley]

That's exactly what I was looking for! I really appreciate you including the KB article. We are just about finished updating our database to use all excerpt macros and are amazed at the time savings! 

[Dan Tombs]

Hi @Brittany Burley

You can do this with some clever use of Confluence macros. The includ page macro will literally bring in an entire page onto another page allowing you to reference a lot of information at once. The other is to use the excerpt and excerpt Include macro and only bring in parts of a page. 

This allows you to correctly reference information through your knowledge base, limiting number of manual updates and even allow particular SMEs to look after that knowledge.

[Brittany Burley]

We ended up using excerpt macros which is exactly what we needed!