Jira Reports - Change log is now blank

[Ben]

Currently, attempting to generate a Jira Report - Change Log creates an empty page.

This tool was working for our previous release one week ago. 

Some helpful things to narrow things down: 

• This happens when specifying a fix version 
• Not specifying a fix version creates a Jira Report properly 
• Attempting to generate a report with our previous release fix version also creates an empty page now 
• Previously generated reports still look fine. 

Anyone else seeing this issue? 

[Ben · Accepted solution]

Hi! I reached out to Atlassian and filed a ticket. They see this too, and have prioritized a fix. In the meantime: 

They have a workaround: 

# Create a new page;
# In the template modal, search for this behavior JIRA Reports;
# Select the Change Log template;
# Create the page 
# Publish the (blank) page.
# Edit the page, which should properly display the contents

Please let me know if this helps! 

[Shannon S]

Hi Ben,

Thank you for letting us know how you were able to workaround the issue! I've had a look at your support ticket, and I wanted to share the link to the bug that you are encountering:

• CONFCLOUD-69873 JIRA Reports template: Change Log not working

For @Scott Bragg and anyone else who's running into this issue, please be sure to click This affects my team on the link I've shared above. This will help in prioritizing a fix for this.

Thanks again, and take care!

Shannon

[Scott Bragg]

I am also seeing this problem!