License Seat Used?

[Deleted user]

I'm trying to figure out where our 10th Confluence seat is used.

I'm told by Atlassian's documentation that a license is used by a user who has the "can use" permission.

Checking my company's Confluence install Global Permissions, it reports that that confluence-administrators and confluence-editors have the "can use" permission. Checking those groups, I count 9 users accounts as shown below. Additionally, "Unlicensed Access" for our JSD (maybe this is it? Doesn't make sense if it does) and Anonymous Access (which isn't supposed to use a license).

Any thoughts?

Thanks!  : )

[Jonathan Smith · Accepted solution]

Did you create a service account during setup of the application?

[Deleted user]

Application was setup several years ago so unknown. How would I check?

[Jonathan Smith]

Note: I am on Confluence Server:

SQL:

1. Confluence db > dbo.cwd_directory and note your Confluence Internal Directory id
2. SELECT *FROM [Confluence].[dbo].[cwd_user]WHERE directory_id='98305'AND active='T'My results only show the local admin account because everyone else is run from Active Directory:
3. 

[Deleted user]

That was it. Thank you!  : )

[Nic Brough -Adaptavist-]

Do you have any other administrators who are not in either of those groups?  Admins all take up a seat automatically (and can always log in)

[Deleted user]

I doubt it. We're a pretty small company. How would I check this?