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Links in Gliffy Diagrams for Confluence do not work

Chad
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February 23, 2023

I created links in my Gliffy diagram in Confluence.  As long as I am in Edit mode the links work, but when the Gliffy diagram is shown in View mode in confluence they don't.  How do I get around this as I don't want my end users to have to put the gliffy diagrams in edit mode to make the links work.

2 answers

0 votes
Cornelia Jeppsson December 18, 2023

Hi. We have the exact same issue. I have updated the links in edit mode where they seem to be saved but in view mode, they are not updated and hence not working. Were there any solution to this? 

Cornelia Jeppsson December 18, 2023

Never mind, turns out both the object and the text had separate links so both needed to be updated. 

0 votes
Samie Kaufman - Your Gal at Gliffy
Community Champion
February 24, 2023

Hi Chad!

You're totally correct — links should be accessible in the view mode. Would you please contact our support team by emailing support@gliffy.com so that they can get more details and investigate further? :)

Also, knowing if your team is on Cloud or DC will be extremely helpful!

Thanks so much,

Samie

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