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Log-out all users

Dennis Kolic July 13, 2023

Hello!
Soon is our summer vacation and we lock our entire office for two weeks. I would like to take this opportunity and log out all users from all devices. And this is because, for example, some users have remained logged in the meeting rooms. Also, some PCs are maintained by external partners. So I would be happy if someone could help me with my question, if there is a way to logout all users. For one account I know how to do it: (https://support.atlassian.com/atlassian-account/docs/manage-recently-used-devices-for-your-atlassian-account/)

Thanks for an answer and have a nice summer everyone!

3 answers

1 accepted

2 votes
Answer accepted
Sachin Dhamale
Community Champion
July 13, 2023

Hi @Dennis Kolic ,

 

For that you need to setup the authentication policy and for that you need to verify the domain.  refer this doc

There you can mention the idle time. so automatically all people will be logout if the idle for long period of time

Accept the answer if it helps.

 

Thanks,

Sachin

marc -Collabello--Phase Locked-
Community Champion
July 13, 2023

As an addition to @Sachin Dhamale answer:  You need Atlassian Access for this to work.  Atlassian Access is another Atlassian product.

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0 votes
Sayed Bares _ServiceRocket_
Community Champion
July 13, 2023

@Dennis Kolic

I am afraid to say there is no option to force users to logout. It's possible only by resetting their passwords, but it won't work if you use SAML. 

There is a feature request suggesting the implementation of this ability:

0 votes
marc -Collabello--Phase Locked-
Community Champion
July 13, 2023

Hi @Dennis Kolic ,

Atlassian users are logged in independently of your specific Confluence instance.

That means you can't log out the users, because their login could also apply to another Confluence or Jira instance.

However you could revoke access from your Confluence instance.  This might be a lot of work, because you'd also need to restore access with the correct permissions, and some things in your Confluence instance might depend on specific user accounts being present.

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