Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Microsoft Entra ID SSO connection

Mark Wakefield
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 6, 2025

When logging into Atlassian with SSO get the error

 

Hmm... We're having trouble logging you in.

We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again.

2 answers

1 accepted

4 votes
Answer accepted
Jehan Bhathena
Community Champion
April 6, 2025

Hi @Mark Wakefield ,

I'd recommend using the "Test Saml" option available in most sso configurations.

I'll recommend raising a ticket with Atlassian if your users are blocked and you need more urgent help.

0 votes
Hector Menchaca
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2025

Hello @Mark Wakefield ,

Welcome to the Atlassian Communit!

Can you please share the URL of your browser when you are getting this error?

Best Regars,

Thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events