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My onsite email query to confluence administrator not working, any tips?

Deleted user February 15, 2018

Hi there!

 

I've already set up my SMTP server, but for some reason my onsite query isn't sending to the designated email.

Any insight would be appreciated.

 

Thanks! 

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Lei Wang
Lei Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2018

Hi,

It is difficult to guess where the problem is without any logs.

But I think you could try to troubleshoot the mail issue by following this article: https://confluence.atlassian.com/confkb/mail-troubleshooting-180847235.html

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