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Neither Copy nor Move Page work

christine briggs September 20, 2019

I copied the page I want and tried to fill in the destination space but none of the options in the dropdown menu correspond to the space. Move doesn't work either. What's the trick for copying a page to another place in Confluence?

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 23, 2019

Hello Christine,

Welcome to Atlassian Community! It's nice to meet you.

Can you confirm that you have write permissions in the Space you need to move the page into? Would you be able to show me the current permissions for that space? Feel free to censor out any identifying information.

Regards,

Shannon

christine briggs September 24, 2019

How do I find out?

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2019

Christine,

You'll want to speak to your Confluence global administrator or an administrator of the space that you're trying to move the page into. They can check the permissions for you.

If you're not sure who that might be, the Cloud Support Team can help you out.

Regards,

Shannon

Fakhfouri Vahid
Contributor
September 15, 2020

Dear @Shannon S 

I have the same problem but with correct permissions (as far as I know). Could you please have a look?

Thanks in advance:

https://community.atlassian.com/t5/Confluence-questions/Impossible-to-copy-and-move-a-page-to-another-space/qaq-p/1481543#M188771

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Sireesha Dugginapeddi [Appfire]
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September 23, 2019

Hi @christine briggs ,

Are you saying, you are not able to find the space you are looking for while copying a page? I am sure you must have typed in the space name correctly. But, can you check if the space you want to move the page to is available in the space directory? Because, you should be able to see the auto-suggestions of spaces from the instance, the moment you start typing in the space name while copying the page in the Copy page pop-up.

CopyPage.jpg

Also, while you are editing the copy of a page, before saving/publishing, you this CopyPageoption.jpg page tree sorta option, next to page hierarchy, which when clicked allows you to search for spaces/pages and copy accordingly.

Hope this helps!

Thanks

Sireesha

christine briggs September 24, 2019

I see the tree icon on some pages now but not others. Laso, I entered the page abbreviation after the / in the url and that worked - but only for pags where Isee the tree icon. So is this a matter of having move and copy permissions?

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2019

Christine,

I think it could indeed be that. When you are able to confirm with the support team, could you let us know the results of that?

Regards,

Shannon

christine briggs September 25, 2019

I've been given full access and ability to add & delete pages. Thanks for your help solving this.

Chris

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