No Access to Confluence pages

[Jason Pengel]

Please can someone explain why my users get the message?

No Access

Sorry you're not allowed to see this.

Do i need to make them part of the confluence-user group?

I look forward to you answer.

Kind regards,

Jason

[Nic Brough -Adaptavist- · Accepted solution]

Possibly.

Check the space permissions to see who can use (see pages in) the space.  You might need to add them to groups in there, or add them directly to the space permissions.  And possibly add them to confluence-users to let them log in.

[Jason Pengel]

Thank you Nic and everyone that responded,

The issue was related to the space permissions.

[Hack Vogel]

In addition to previously mentioned, check restricted pages.

Also, users must have access to the parent page in order to access a child page.

[shruti gupta]

Yes, First user should be in Confluence user group which is default group when user get access to confluence.

Then check Space permission for other access.