No text in edit mode

[Geoazimut]

When I start editing a new or an existing page, it's impossible to write in the edit zone and no text appear in it if it's an existing file. How can I resolve this problem ?

[Geoazimut]

Finally the suppport gave me the solution:

The Confluence plugin editor was disabled and the support restarted it to get it working. It works fine now.

Thanks for your help Sarah.

All the best, Martin

[Geoazimut]

Hello Sarah,

Thank you for your fast answer. Unfortunately it doesn't resolve my problem. I'm mostly working in Firefox but I also tried in Internet Explorer, the problem always happens. I use the OnDemand version of Confluence (in french).

Cheers, Martin (Geoazimut)

[SarahA]

Oh dear, that doesn't sound good. The best thing is to contact the Atlassian Support team at http://support.atlassian.com

[SarahA]

Hallo Geoazimut

Are you using Google Chrome as your browser? There's a known problem with Chrome that reduces the size of the editor panel. This plugin will fix it:

https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor-height-fix

Alternatively, you can upgrade to Confluence 5.1.3 or later. The bug report has the details:

https://jira.atlassian.com/browse/CONF-28415

I hope this helps!

Cheers, Sarah