Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to access the wiki web page.

CF
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2013

When trying to access the webpage, we receive a system error, which I have attached. We have done research on the problem which has led us to remove the plugin-cache directories, restart the service, check postgreSQL, rebooting the box, checked permissions, etc. But we are still getting the error. To give a little more background, we have confluence hosted on a VM running CentOS6 and it was working fine until two days ago when we reduced some of the memory and a cpu due to overallocation of resources. We performed the reduction of resources on all of our VMs, including Jira, and they are all running fine now except for Confluence. Also, we cloned the VM and reallocated the memory and cpu just to see if that would help, but it did not. We have spent the last day or so trying to get it back up for our performers, but have had no luck.

2 answers

0 votes
rrudnicki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2014

Hi Christina, 

For some reason, your message error wasn't attached. Do you mind to try to attach it again?

Also, we cloned the VM and reallocated the memory and cpu just to see if that would help, but it did not.

Are you also changed the java memory from Confluence? You can find more details on this link.

 

Regards, 

Renato Rudnicki

 

0 votes
David Kirchner
Contributor
February 21, 2013

What question did this duplicate?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events