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Not able to resolve copied actions

Simon
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November 30, 2020

Hi,

Every week we have a reoccuring meeting, with the same format. Each week we give a number of the team tasks.

Each week the page is copied, adjusted, new tasks are added and then it's published.

For the last few weeks as soon as the page is copied it seems to create the tasks before it's published, during the meeting we remove the old task and publish the page.

However looking at the tasks list on the parent page, the tasks have been duplicated and because they no longer exist, they cannot be checked off, meaning we have an ever-growing list of tasks. 

We get the following generic error when trying to resolve the task.

 

Screenshot 2020-11-30 at 16.53.22.png

This seems like a bug with the software, can it be addressed or let me know how to address it, please

Thanks,

Simon

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2020

Hello @Simon !

After reading your description, I can tell you that there is a bug that does fit this behavior.

You can take a look at it here:

Even though the report is marked as fixed, some customers are still affected by this behavior. We are currently looking into it.

The report itself tells us that, when we copy pages that contain tasks, those tasks are duplicated and cannot be removed.

 

Let us hear from you!

Bridget Maloney
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December 2, 2020

Hi @Diego , thank you so much for confirming that you are looking into the behavior for people still affected even though the task is resolved!  Thank you so much!!  

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