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Org Admin - suddenly have no access to Confluence

Jamie Edmondson
Contributor
July 10, 2025

What happened? Why? Why would Atlassian do this? I can now see NOTHING in Confluence. NOTHING.

I am so frustrated with the Atlassian product now. You should be doing more in terms of change management before making overhauls of this size.

This was NOT a good rollout, folks.

1 answer

1 vote
Danno
Community Champion
July 10, 2025

@Jamie Edmondson don't panic just yet. There doesn't appear to an outage at this time. Is there something you did just before things went off the rails?

Jamie Edmondson
Contributor
July 10, 2025

Nope not a thing. But I went from having full access to all of our pages in Confluence to none. I see this message when trying to access anything: image.png

Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 11, 2025

@Jamie Edmondson It looks like someone in your organization (Space Admin or other admin) changed your permissions related to the space you are trying to access. You should try contacting them to determine if there is a reason they did this, or they may have done this unintentionally (removed access for a group you are in, rather than an individual user) and do not realize they affected your account.

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