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Page fails with We couldn’t load apps

Vikrant Pawar
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August 6, 2025

I'm trying to open up a page, which earlier I didn't had access to and just got one page access from space 

However when I clicked on link from mail It opens with error like

Seems like that page also need some app but I found out app 

Developer console suggest some GraphQL error but not able to find out root cause

Screenshot 2025-08-06 at 9.05.22 PM.png

2 answers

0 votes
Barbara Szczesniak
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August 11, 2025

@Vikrant Pawar It looks like GraphQL might come from a third-party app available in the Atlassian Marketplace: https://marketplace.atlassian.com/apps/1225929/graphql-playground-for-confluence?hosting=cloud&tab=overview 

If you look in the Apps list, do you see this app? You might want to contact the person who gave you access to the page or your Confluence product admin to see if this app is still available in your instance. It may be that they need to update the page. 

0 votes
Kris Dewachter
Community Champion
August 6, 2025

Hi @Vikrant Pawar ,

Welcome to the Atlassian Community.

Is this a specific App? I the problem remains, I would suggest to log a ticket with Atlassian support, or the App vendor.

Best regards,

Kris

 

Vikrant Pawar
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August 6, 2025

Thanks Reply, 

Issue is I don't know which App it's trying to load it's page from Confluence , but if there is a app embedded in it not sure. 


Thanks, 
Vikrant

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