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Pages not loading in Edge

John Schultz
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July 16, 2020

Ran into a problem with the Edge browser where only specific links to pages will load.  Navigation panel is grayed out and clicking any linked page from the original linked page results in a spinny icon and the page never loads.  

This is not a major issue because it all works on Chrome, but I had a user who was seeing this and wanted to see if it is a known issue....or if we should just tell everyone to not use Edge.

Thanks

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Joshua Sneed Contegix
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July 16, 2020

Hi John,

I would encourage users to be browser agnostic or at least be ready to use a small handful of browsers. This kind of issue is going to crop up randomly due to the nature of rolling updates and multiple browsers allows you/them to identify if there is an actual problem. It also allows you to test in the same set of browsers for validation or to identify if it is something about the user(s)/browser settings.

I did find a few issues with Atlassian that contain Edge in the summary and are part of the Confluence Cloud project. It seems like Edge and Confluence have problems rendering as expected. Cheers!

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