Permission management for multiple customer

[Alexander Mages]

Hi Community,

we're starting to use confluence for our consulting company and we would like to use spaces for different purposes. 

one would be our internal space only for us, other would be a space per client we have.

We created a group per client and assigned the people inside. Only this group and admin has access to the specific space. We also removed the "confluence-users" group completely from the space.

So far, the spaces are shown correct as we can see during testing. But when I use a @[deleted] or a /task report I can see all users from confluence and also can identify other customers. Also with the /user macro I'm able to see all users from any group when I enter something useful. 

We browsed the web and the forum to find a proper way how to set up our confluence for our use case but haven't found anything so far. 

It would be great if one of you could help us to understand what needs to be done to "proctect" spaces and keep the people in the space only.

Thanks! 

Alexander

[Dominic Lagger]

Hi @Alexander Mages 

I did some research and have to say, I don't think this is possible...

I found this question and this issue:

• https://community.atlassian.com/t5/Confluence-questions/Restrict-who-I-can-tag-mention-in-Confluence/qaq-p/1024564 
• https://jira.atlassian.com/browse/CONFSERVER-35796 

Regards, Dominic

[Alexander Mages]

Hi Dominic,

thanks for your quick reply and your suggestions. The linked items would not help to solve my problem but may helps other. 

I know that Confluence is heavily used in product development, but also many agencies and multi-client companies are using it. Would be interesting how they deal with this issue. 

Again, thanks for your suggestions! 

[James Dellow]

@Alexander Mages as @Dominic Lagger highlights, this isn't possible.

I've used Confluence for the same use case and we have simply warned our customers that Confluence is a shared environment. People are professional and I've never had an issue.

The only other thing I can suggest is that you set up multiple Confluence Cloud sites.

[Alexander Mages]

Hi James,

thanks for your reply and your suggestion. I also try to prepare my customers for that step and if this would not work out, I will find a solution by multiple cloud sites. Thats a good idea, just need to manage the costs with atlassian :) 

Best,

Alexander