Personal space name issue

[Jeremy Schimansky]

As of today, all personal spaces are showing odd names.  Instead of the name of the user (Joe Smith), they are now showing "User 12345", "User 2234c", etc.

These were fine yesterday.

Any thoughts?

[James Dellow · Accepted solution]

This is a result of changes implemented to meet the requirements of the European General Data Protection Regulation (GDPR) in Atlassian's cloud products.

[Jeremy Schimansky]

Here is a link from another post with more details:

https://confluence.atlassian.com/cloud/blog/2018/06/say-goodbye-to-usernames-in-atlassian-cloud?_ga=2.51385451.3574139.1565030250-1994808332.1563556975

[Stephanie Bryant]

Cool, but how do my users change their display names? Because they'd like to opt-in on being identifiable to each other.

[Stephanie Bryant]

Never mind. I see that the actual issue, which is that the user-### is displayed, is a known incident being tracked here, and not something that was an intentional change: https://confluence.status.atlassian.com/incidents/xx3084nmsk5b

[Carsten Raddatz]

Same thing for us, opened this ticket on the issue

[Robert Johnson]

Same thing happened to our instance beginning at 5 Aug, 2019 21:48:16 last night. Opened a ticket with Atlassian.

[Stephanie Bryant]

We're having the same issue with our personal spaces. On Confluence Cloud.

Seems to have happened at 10:38 PM last night, based on the Activity page: