Plugins gone after update to Confluence 4.3.3

[Daniel Urstöger]

Hello there,

the update to Confluence 4.3.3 went smooth, was running 4.3.2 before that. After I logged in a few things were strange. Like I run Gliffy along with other plugins and where ever in the wiki something from a plugin should show up, now I only see a message "missing macro". So I went to the Admin Panel, and couldn t find Plugins at all anymore. The whole plugin / UPM seems to be missing now. Anybody got an idea how to fix this?

Kind regards,
Daniel

Update: when I try to open this manually: https://URL/plugins/servlet/upm I get a page not found message back. Also a few things linked from the Administrators Dashboard bring up a page missing message :/

[Abdoulaye Kindy Diallo · Accepted solution]

You may want to restart your instance first and see. If the issue persists, you can proceed and install the Atlassian Universal Plugin Manager version 2.7.8.

[Daniel Urstöger]

Thanks for the head ups. I already tried restarting confluence while watching the logs and nothing turn up, sadly. I tried again but nothing did change. So with the missing UPM by itself, how could I start the installation of UPM?

[Abdoulaye Kindy Diallo]

Try to search for "Manage Add-ons" and if found, you should be able to see the "upload plugin" option to install the UPM.

[Daniel Urstöger]

Sadly there is no "Manage Add-ons" in the Administration panel. At least not anymore.

[Abdoulaye Kindy Diallo]

Hummm, this is getting interesting now. I would suggest you to raise a support case with us through SAC. Hope that helps !!!

[Daniel Urstöger]

Thanks, I just opened a ticket and will post the result as soon as that problem is fixed :)