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編集ができません

yamasaki kie January 19, 2022

ご担当者さま、お疲れ様です。

下記のページの編集権限を1週間前に管理者から付与していただきましたが

未だに編集することできません。

Web push Portal Home - Web push Portal - R-Confluence (rakuten-it.com)

ページ情報をみるとyamasaki kieはeditできると記載もあります。

どのようにしたらいいか教えてください。

無題.png

3 answers

0 votes
yamasaki kie January 20, 2022

Hi, @Kishan Sharma san

Sorry...I can't find of atacch page,

Where is Atacch page.

Please give me URL.

 

Kie

0 votes
yamasaki kie January 20, 2022

Hi, @Kishan Sharma - san
 Settings -> Permissions 
→Is this page correct?
無題.png

Or is it here?

無題.png

0 votes
Kishan Sharma
Community Champion
January 19, 2022

こんにちは @yamasaki kie 

問題のスペースに対するスペースのアクセス許可があるかどうかを管理者に確認してください。 ほとんどの場合、管理者はユーザーをページに直接追加しますが、スペースにユーザーを追加することを忘れます。

-----

Please check with your admins if you have space permissions to the space in question. Sometimes, admins adds users directly to the pages, but forget to add them to the space.

yamasaki kie January 19, 2022

Hi, @Kishan Sharma san

I checked with the administrator of this page.

I asked the administrator to get edit permission.
The attachment is a screenshot from the administrator.

 

Kie

Viber_画像_2022-01-11_13-55-26-085.jpg

Kishan Sharma
Community Champion
January 19, 2022

Hi @yamasaki kie 

Thank you for the screenshot. Can you please share screenshot from Space Settings -> Permissions ? to see if you are added as an individual user or part of the group who have edit permissions on the space ?

Kishan Sharma
Community Champion
January 20, 2022

Hi @yamasaki kie 
You should go to - Space Settings -> Permissions, refer below screenshot -

space-permissions.png

Your space admin can check this for you if you don't have access.

Kishan Sharma
Community Champion
January 20, 2022

Hi @yamasaki kie If you are not space admin, Space Tools won't be available to you Only space admins can check it. Refer screenshot below -

space-tools.png

Kishan Sharma
Community Champion
January 20, 2022

The URL should be of this format -

https://<YOUR-CONFLUECE-URL>/confluence/spaces/spacepermissions.action?key=<YOURSPACEKEY>&src=spacetools

Make sure to change <YOUR-CONFLUECE-URL> and <YOURSPACEKEY> in the above example.

yamasaki kie January 20, 2022

Hi, @Kishan Sharma san

Thank you for your polite explanation.
Where can I find "YOURSPACE KEY"?
Also, is "YOUR-CONFLUECE-URL" the URL of this page?
無題.pngI'm sorry I have a lot of questions.

Kie

Kishan Sharma
Community Champion
January 20, 2022

No problem Kie, Since you earlier shared the URL I got the reference of it.

WPP should be your space key and confluence.rakuten-it.com is your url domain.

So it should be something like below -

https://confluence.rakuten-it.com/confluence/spaces/spacepermissions.action?key=WPP&src=spacetools

yamasaki kie January 20, 2022

Thank you for sending the URL.

I tried it immediately, but I couldn't browse the URL you sent.無題.png

Kishan Sharma
Community Champion
January 20, 2022

Yes, it could be because you are not space admin. You should reach out to the space admins who can help to check this for you and add required permissions.

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