2 factor for JIRA Server and Confluence Cloud

[pinkyhui]

May I know what app should I use to set up 2 factors for both JIRA Server and Confluence Cloud? Thanks.

[Prakash Kumar]

Hi @pinkyhui 

On the Atlassian Marketplace, there are several 2FA plugins available that support 2FA for Jira and confluence for the Server version. 

Here is one of the Atlassian Top Vendor plugins that support 2FA for Jira using Google Authentication.

https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server&tab=overview

The plugin also provides the Security Question as a Backup method or as an emergency method. So, if the user doesn't have access to his phone, he can use it to get access to Jira.

Also, it would be better if you can raise a support ticket to the vendor for faster resolution.

you can raise a ticket from the link given below.

miniOrange Support

https://miniorange.atlassian.net/servicedesk/customer/portal/2

Thanks,

Prakash

[pinkyhui]

@Prakash Kumar Thanks for your answer.

However, I would like to use the same plugin for both Jira Server and Confluence Cloud.

But the one you suggested only support Server version.

Thanks.

[pinkyhui]

May I know if I can use Authy in JIRA Server? Thanks.

[Prakash Kumar]

@pinkyhui ,

Yes, you can use Authy in  Jira server. This 2fa app is compatible with all authenticators. 

[Pinky Hui]

May I know how to set up 2fa with Authy in JIRA server? Is there any documentations? Thanks 

[Prakash Kumar]

Hi @Pinky Hui ,

Please follow link  setup guide to enable 2fa for jira and use Authy app instead of google authenticator. As in setup guide it's mentioned google authenticator.

Jira 2fa download link : https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server&tab=overview

Setup guide link : https://plugins.miniorange.com/two-factor-authentication-2fa-for-jira

Please raise ticket to us for further help  https://miniorange.atlassian.net/servicedesk/customer/portal/2

Thanks,

Prakash

[pinkyhui]

Hi @Prakash Kumar ,

May I know if it is a MUST to download the plugin for setting up 2FA for JIRA? 

Is there any free plugin instead of JIRA 2fa? Thanks.

[Prakash Kumar]

Hi @Pinky Hui ,

No, on the marketplace there is no free plugin to enable 2fa for Jira server.

Thanks,

Prakash