4Gb RAM won't run confluence 6.15?

[Andrew Farren]

I tried upgrading to confluence 6.15. I encountered the kerberods lsd malware issue and believe I deleted all of the relevant files and I don't see the process running anywhere. After cleaning up, I ran the installer again and still can't get the process running. Confluence dies with out of mem errors. I've tried changing setenv.sh to Xmx2048m with same result. hs_err log here https://pastebin.com/hE2z5D14

Any help/advice appreciated. 

[Nic Brough -Adaptavist-]

Your error log says you are trying to run with 205Mb for the heap.  I'm afraid Confluence needs a lot more than that - please give it at least 1Gb (it does run in less, but it's not comfortable)

[Andrew Farren]

Thanks, but I thought I did that already... This is my setenv.sh - did I change the wrong line (set to -Xmx2048m from -Xmx1024m)

echo "---------------------------------------------------------------------------"
echo "Using Java: $JRE_HOME/bin/java"
CONFLUENCE_CONTEXT_PATH=`$JRE_HOME/bin/java -jar $CATALINA_HOME/bin/confluence-context-path-extractor.jar $CATALINA_HOME`
export CONFLUENCE_CONTEXT_PATH
$JRE_HOME/bin/java -jar $CATALINA_HOME/bin/synchrony-proxy-watchdog.jar $CATALINA_HOME
echo "---------------------------------------------------------------------------"

# Set the JVM arguments used to start Confluence. For a description of the options, see
# http://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html
CATALINA_OPTS="-XX:-PrintGCDetails -XX:+PrintGCDateStamps -XX:-PrintTenuringDistribution ${CATALINA_OPTS}"
CATALINA_OPTS="-Xloggc:$LOGBASEABS/logs/gc-`date +%F_%H-%M-%S`.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M ${CATALINA_OPTS}"
CATALINA_OPTS="-XX:G1ReservePercent=20 ${CATALINA_OPTS}"
CATALINA_OPTS="-Djava.awt.headless=true ${CATALINA_OPTS}"
CATALINA_OPTS="-Datlassian.plugins.enable.wait=300 ${CATALINA_OPTS}"
CATALINA_OPTS="-Xms1024m -Xmx2048m -XX:+UseG1GC ${CATALINA_OPTS}"
CATALINA_OPTS="-Dsynchrony.enable.xhr.fallback=true ${CATALINA_OPTS}"
CATALINA_OPTS="-Dorg.apache.tomcat.websocket.DEFAULT_BUFFER_SIZE=32768 ${CATALINA_OPTS}"
CATALINA_OPTS="${START_CONFLUENCE_JAVA_OPTS} ${CATALINA_OPTS}"
CATALINA_OPTS="-Dconfluence.context.path=${CONFLUENCE_CONTEXT_PATH} ${CATALINA_OPTS}"
CATALINA_OPTS="-XX:ReservedCodeCacheSize=256m -XX:+UseCodeCacheFlushing ${CATALINA_OPTS}"

Should I change the ReservedCodeCacheSize?

Thanks again.

[Andrew Farren]

I also added JVM_MIN/MAX at 1024, 2560 respectively. 

Where do you see 205mb in the error log for heap? All I see is this line:

heap address: 0x0000000080000000, size: 2048 MB, Compressed Oops mode: 32-bit

which looks like 2048?

Thanks

[Nic Brough -Adaptavist-]

At the top of the file: Native memory allocation (mmap) failed to map 214958080 bytes for committing reserved memory.

214958080 / 1024 / 1024 = 205Mb

What I don't know is whether that's the amount it could not allocate (if, for example, you allocated 2560Mb but only had 2355Mb physically available) or the maximum it was trying to allocate.