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All calendars in Team Calendar has disappeared

Chrissy September 12, 2018

All of team calendar in Confluence has disappeared since two days ago.

All of accounts in our team have encountered the same issue

Shall I see this as an on-going issue and rebuild my calendars again?

1 answer

1 vote
carolyn french
Community Champion
September 12, 2018

Hello!

What have you done to troubleshoot so far? Just thinking out loud- Have you checked your app/add-on license to make sure it's still active?

Best,
Carolyn

Chrissy September 12, 2018

Hello Carolyn,

 

Yes we just purchased license 2 weeks ago.

I checked and update the add-ons but still disappear.

Would you please give some methods about anything I can investigate?

carolyn french
Community Champion
September 13, 2018

Hi Chrissy,

Sorry you're running into this- I'm sure it's just a matter of tweaking something and getting it back up. (If it's not simple, then Atlassian Support is the next level up)

Is your instance cloud or server? See this article for some tips about including details in your question to help us Community volunteers help you :)

Have you tried uninstalling and then reinstalling the add-on? Make sure you update the License Key to the one that you purchased.

2018-09-13_1408.png

Chrissy September 13, 2018

Hi Carolyn,

 

Thank you! I found where the problem is.

It was because all of calendars was connected to a space which was deleted after then..

So I have to rebuild again.

 

Thank you again:)

carolyn french
Community Champion
September 13, 2018

Glad to hear you figured it out :)

Have a great day,

Carolyn

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