Attachments are being randomly deleted, does anyone else have this problem?

[Jaspal Sumal]

We use Confluence with Scroll to publish our documentation. Currently, we have three published sets of docs and our docsdev site where we are currently updating everything for our next release. Over the last few months, we have found that a large number of our screenshots simply disappear from all four locations. One moment they are there the next they are gone. I am not sure why this is happening. Does anyone else have this problem or know why this is happening?

[Jaspal Sumal · Accepted solution]

I am 99.9 percent sure that no one is deleting the attachments. My boss checked the logs and there was nothing there to help us.

[Moses Thomas]

@Jaspal SumalAre they .png screen shots?  do you  copy and paste them  to  confluence pages ?

[Jaspal Sumal]

@Moses Thomas yes they are .png shots pasted directly on the page

[Moses Thomas]

@Jaspal SumalI think you  could have   same case  like this.

https://community.atlassian.com/t5/Confluence-questions/Confluence-loosing-png-attachments/qaq-p/97109

there is  a solution recommended by  user you  could try.

Best!

[Moses Thomas]

@Jaspal Sumalis your issue resolved ?

[Moses Thomas · Accepted solution]

@Jaspal SumalI  don't have this kind  of problem,  are you  sure some one is not deleting this attachments ?  check auditlogs/  confluence logs in

(<confluence-home>/logs/atlassian-confluence.log ) what does it say ?

Best!