Auto-convert jira-issue (or Jira Macro for single item) does not work

[Manu Delcon]

Just had some users complain about the auto-convert feature.

When pasting the link of a single jira issue into a confluence page, confluence will just display a normal web-link instead of displaying the status.

Furthermore, when using that same link in the Jira Issue/filter macro I receive this error: "No server found match with your URL.Click here to set this up"

Jira and confluence are linked correctly. I verified all the urls and they also are correct.

If I remove the issue ID from the url (so it ends on https://xxxxglobal.dns/browse/) I get a nice list of issues.

If I select "Recently viewed" I also get a nice list. Selecting 1 item from that list also works as expected. 

If I use a search like  "key = IPOS-245" it also works.

Any ideas to solve this to get the auto-convert working again?

We are using Confluence 6.12.2 and jira 7.8

[Manu Delcon]

Cause found (certificate was not correct) and relinked jira & confluence.

[Babe Lee [ACE- Seoul]]

Hello!

What's mean 'certificate was not correct' ?

I have same problem nowdays.