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Can't find installed apps in menu

ebastiaa July 1, 2023

Installed two apps, but it is impossible to get them in the menu.

1: how to do this

2: why does it need to be so difficult. ?

I lose my confidence in using the products. !!!

3 answers

1 vote
Craig Nodwell
Community Champion
July 2, 2023

Hi @ebastiaa welcome to the community.  As mentioned not all apps have menu items created on install.  You may have to go into manage apps and then find what you are looking for in the left pane.  What are the apps you are referring too?

ebastiaa July 5, 2023

I installed Gliffy diagrams and X-draw. They are visible in the manage apps section. But I don't see anywhere how I can start the apps and start working in it.

How to do this for myseld (admin) and for other team members?

Samie Kaufman - Your Gal at Gliffy
Community Champion
July 11, 2023

Hi @ebastiaa ! Craig's suggestion to look in the left pane of Confluence is a great one. I'm really happy to share that we've just launched a new "Lobby" view for Gliffy that allows you to easily find all your diagrams by clicking the button in the left pane. 

You can learn more about what's available in that view for Gliffy here: https://www.gliffy.com/products/gliffy-atlassian-apps/whats-new#tab-panel-5497

1 vote
Nic Brough -Adaptavist-
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July 2, 2023

Welcome to the Atlassian Community!

Some apps do not have menu entries, could that be the problem?

0 votes
Samie Kaufman - Your Gal at Gliffy
Community Champion
July 5, 2023

Hi @ebastiaa ! I'm part of the Gliffy team and I'll have a new feature to update you on very soon... but in the meantime, you and your team can start creating Gliffy diagrams by typing "/gliffy" while editing any Confluence page.

Here's a video tutorial for you: https://youtu.be/XxX8iyWzydg

ebastiaa July 5, 2023

Ok I understand how the concept works

Still I do not understand what the apps menu is for, and why it reports that apps will appear there after they have been installed.

It also would make it easier for the people in the team

Annotation 2023-07-05 220821.jpg

Nic Brough -Adaptavist-
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July 5, 2023

There are other apps that need to be  triggered by buttons in the app menu.

Samie Kaufman - Your Gal at Gliffy
Community Champion
July 6, 2023

I agree that it's confusing, so I do really appreciate this feedback — thank you!! I'll be sure to share it with our broader team as it relates to Gliffy.

Like @Nic Brough -Adaptavist- mentioned in a comment above, I do think it's up to each app vendor how and where they include their app in the Confluence interface.

David Benson July 6, 2023

Samie is too polite to say it, but I'm not :). Atlassian decide which apps appear in that list and Atlassian have made equity investments in slack, lucid and miro...

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Nic Brough -Adaptavist-
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July 6, 2023

Not quite true - I've managed to write a couple of apps that appear, and more that do not.

David Benson July 6, 2023

But they don't appear in "popular apps"?

Nic Brough -Adaptavist-
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July 6, 2023

This has nothing to do with popular apps.  Why do you mention that?

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