Cannot 'Go to Included Page' - Help Please?

[Dave Grandon]

We have recently upgraded to the latest version of Confluence (on a new server) and are trying to 'Go to Included Page' to edit the Default Welcome Message but when I click on the button,  I just get an Apache Tomcat/8.0.50... page saying The content could not be resolved, yet the page exists as I can find it with a search!!!!

[AnnWorley]

Hi Dave,

From your question it sounds like you upgraded and moved to a different server. Please let us know:

• The steps that were taken to upgrade and move the Confluence instance. (Was this guide used? Upgrading Confluence)
• Was the URL you use to access Confluence also changed when the server was changed?
• Is the new server the same operating system? Is it Windows or Linux?
• What was the previous version before you upgraded to Confluence 6.8.1?
• Is there a reverse proxy in front of Confluence?
• Is SSL being used and if so, is it defined in Tomcat or at the proxy?

Please try with a different browser as there was a similar issue reported that was worked around in that way: Creating an SMTP server results in HTTP Error 400 - The request sent by the client was syntactically incorrect

Looking forward to hearing more,

Ann

[Shannon S]

Dave,

Can you show us the error page and also check your Confluence Server logs and let us know what error messages show up there when you try to click the link?

Regards,

Shannon

[Dave Grandon]

Just tried again and the error in the log file is "2018-04-20 16:09:28,889 WARN [Caesium-1-1] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']
2018-04-20 16:09:34,908 ERROR [http-nio-8090-exec-14] [confluence.pages.actions.HeartbeatAction] startActivity No content found or no permission to view content with contentId: 18153473
-- referer: http://egs2fcrmjira:8090/pages/templates2/editpagetemplate.action?entityId=18153473 | url: /json/startheartbeatactivity.action | traceId: 6d2dda8c1c36d4a5 | userName: davegrandon | action: startheartbeatactivity"

[Dave Grandon]