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Cannot import space because it says it already exists.

Mike Bell
Contributor
December 12, 2023

I have a space (LIC) which I deleted 30 minutes ago. I exported a zip from from our server to import the space to our cloud environment. I received an error " A space with the key LIC already exists". 

I have had no issues doing this for other spaces and I successfully imported the same file to a small, free, test cloud space with no issues. Why is my main site stating that the space exists when I already deleted it?

Thanks,

 

Mike 

2 answers

1 vote
Shawn Doyle - ReleaseTEAM
Community Champion
December 12, 2023

I would guess 30 minutes was not long enough for the Cloud to clear up all references to the deleted space.  I do see some activities taking different amounts of time to 'stick' in the Cloud versions.

Give it some more time and try again.. sounds like "Have you turned it off and on again" hate that.

Mike Bell
Contributor
December 12, 2023

Thanks for the reply Shawn.

Could this possibly be a new issue with Confluence Cloud? I've done this previously with no issue. 

And now... I replicated the issue in my small test environment. I imported the zip, deleted the space, and attempted to reimport the space only to see the same error message.

I hope that this is not a function that was silently removed or is now a bug? I will try again later this afternoon.

Thanks again.

Mike Bell
Contributor
December 13, 2023

Unfortunately, this is still failing. I opened a support ticket. It seems like a new bug.

0 votes
Mont IT January 11, 2024

For Atlassian Cloud, you want to see the "Purge a space" section:

https://support.atlassian.com/confluence-cloud/docs/delete-a-space/

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