Change indexing language

[Sascha Ungar]

Hi !

We need German as indexing language. Actually, we are unable to change from English during the message above:

Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help.

Thanks

Sascha

P.S.: I know that it can only be done by the Atlassian Team, because I am on the free Cloud plan. I would be super thankful.

[Brant Schroeder · Accepted solution]

@Sascha Ungar I have escalated this to the Atlassian team.

[Sascha Ungar]

@Brant Schroeder thank you so much.

[Shannon S]

Hi @Sascha Ungar,

I created a ticket on your behalf, so please take a look at your email!

We'll be in touch shortly.

Take care,

Shannon | Atlassian Community Support 

[Sascha Ungar]

Thank you @Shannon S 

[Sebastian Hosp]

We have the same problem.

Any update on this problem?

Best regards ...

Sebastian

[Shannon S]

Hi @Sebastian Hosp

Support will need to change the language for you. You can raise a ticket below.

https://support.atlassian.com/contact/

Take care,

Shannon | Atlassian Community Support

[Sebastian Hosp]

Hi Shannon,

we use Confluence Free and therefore I am not able to raise a ticket.

Is there a workaround for it besides to change plans?

Best regards ...
Sebastian

[Shannon S]

Hi Sebastian,

Thanks for your reply. Changing plans would have no effect; currently, only Atlassian Support can change the indexing language.

See the feature request CONFCLOUD-65935:

Currently the only way to change indexing language is to contact Atlassian Support.

You can raise a ticket via the Customer Advocates, and they can route the question to support, even if you have a free account. However, I'll submit a ticket now on your behalf, so please check your email for that.

Take care,

Shannon | Atlassian Community Support