Conflucence was OOM

[Baotao]

Our confluence's synchrony was out of memory and we can not edit any content after 10:07. But our developers get no way to find the reason. So I want to know what cause this question.

[Fabio Racobaldo _Catworkx_]

Hi @Baotao ,

please perform a tuning on your Confluence instance https://confluence.atlassian.com/doc/performance-tuning-130289.html

My suggestion is to increase jvm memory based on your server https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html

Hope this helps,

Fabio

[Alex Koxaras -Relational-]

Hi @Baotao 

How much memory is in your confluence instance and how much on the server?

[Baotao]

Hi Alex , thanks for your reply. Our server is 64G and confluence is 32G.

[Alex Koxaras -Relational-]

Yikes! Nice :)

Memory shouldn't be a problem I assume. How many users does your instance has? Can you please share a screenshot of you system info (heap allocation)?

In addition can you also provide a screenshot of your collaborative editing settings?

[Baotao]

we have about 1300 users  

The following is a screenshot of the relevant information