Confluence Upgrade from 5.7.1 to 6.8.3

[Charan Singh]

Hello All, 

Upgrading confluence with internal database (comes default) from 5.7.1 to latest throwing an error as below:

This doesn't show any helpful information. Any helps and useful tips here? 

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report. 
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

Referer URL

Unknown

[Vickey Palzor Lepcha]

@Charan Singh That is a very bad upgrade path that you've jumped .

There is a huge gap between 5.7.1 and 6.8.3.

Please avoid skipping so many important releases between them.

If you have a backup - restore back to 5.7.1 and take a better upgrade path.

[Charan Singh]

Hi.. Thanks for the quick reply. 

You are correct and I realised this hard way. Now, this is my problem.

I uninstalled the 6.8.x version. 

When I try to restore back my installation directory, I keep getting an error from the Windows service that some file missing. I couldn't restore my installation directory. I just pasted the whole directory from my backup location to the installation directory. 

Any help or restoring back to previous state? I am not familiar with the Atlassian products. 

Thanks again.

[Vickey Palzor Lepcha]

For now, stop the service and see if you can start the application from under the /bin directory..

[Charan Singh]

Service stopped. Deleted the Confluence installation folder and restored the backup folder. 

How do you want me to start the application from /bin folder? Can you elaborate a bit on that?

[Charan Singh]

If I am not wrong, you might be referring to the start-confluence batch file? I did that and the page loaded.

But got the below errors:

org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginManager' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'pluginLoaders' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginLoaders' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'bundledPluginLoader' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: F:\Atlassian\Confluence\plugins-osgi-cache\felix
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)

caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginLoaders' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'bundledPluginLoader' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: F:\Atlassian\Confluence\plugins-osgi-cache\felix
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)

caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: F:\Atlassian\Confluence\plugins-osgi-cache\felix
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)

caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: F:\Atlassian\Confluence\plugins-osgi-cache\felix
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)

caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: F:\Atlassian\Confluence\plugins-osgi-cache\felix
at org.springframework.beans.factory.support.FactoryBeanRegistrySupport$1.run(FactoryBeanRegistrySupport.java:127)

[Charan Singh]

Any help here?

[Igor M.]

Please try clearing the plugins cache by following steps in: How to clear confluence plugins cache .

Shutdown Confluence,
Delete bellow directories:
<confluence-home>/bundled-plugins
<confluence-home>/plugins-cache
<confluence-home>/plugins-osgi-cache
<confluence-home>/plugins-temp
<confluence-home>/bundled-plugins_language
Start Confluence

User startup script, the batch file you mentioned earlier. 

Regards

Igor