Confluence and Jira Desk visibility

[Giuseppe Pagano]

Hello Support Team, Hello Community, 

first, thanks for the help. 

I have linked 3 Confluence Spaces with Jira Desk. These are accessible via Jira Desk via anonymous access. 

Now I want to create a space that is only visible to a certain group. 

That means, if the group logs in with a certain domain @company.xyz, the new area becomes visible (these see four areas.). For everyone else, only the previous (3) areas should remain visible. 

Login with domain @company.xyz

Login to other users and Anonymous access. 

Thank you very much for your help.

Mit freundlichen Grüßen | Best regards

Giuseppe Pagano 

[Brant Schroeder · Accepted solution]

@Giuseppe Pagano 

You would need to setup a service desk that is only accessible to specific customers.  This unfortunately cannot be done by domain yet https://jira.atlassian.com/browse/JSDCLOUD-8644  You can however quickly add customers to the project to provide them access.

• https://support.atlassian.com/jira-service-management-cloud/docs/customer-permissions-for-your-service-project-and-jira-site/ 
• https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/ 

[Giuseppe Pagano]

Hello Brant,

thank you for the answer

Best regards

Giuseppe Pagano