Confluence calendar

[Vishal]

Hi,

I tried to set up a birthday calendar on Confluence where every user was supposed to add their name and ran in the following issue:

No response was visible when users were adding an event for certain user names.

I know from at least six people who had this issue.

I did some research and found this article that refers to the same problem and mentions the content indexing as an potential cause:

https://confluence.atlassian.com/confkb/cannot-add-an-event-in-people-calendars-249858390.html

Can you help me with that? Please let me know if you need more information to solve this.

Thank you in advance.

[Diego · Accepted solution]

Hello there Vishal!
This issue can indeed be caused by a problem with the index. You can proceed to reindex from scratch. There are a few points for you to consider before reindexing:

- indexing can take a long time depending on instance size
- it is advisable to schedule a downtime for Confluence to perform this
- users accessing the instance during reindex can hinder the process

So, to reindex your index from scratch, you proceed as follows:

1- Shutdown Confluence
    - Make sure that the process is not running
    - You can check that with ps -aux | grep confluence in Linux and via the Process manager in Windows
2- Go to <confluence-home>
3- Remove the following folders:
    - <confluence-home>/index
    - <confluence-home>/journal
    - <confluence-home>/logs
4- Start Confluence
5- Click Cog Icon > General Configuration
6- Search for Content Indexing in the left menu bar
7- Click the Rebuild button

Let us know if this solves the calendar issue!

[Vishal]

@DiegoThank you

[Diego]

Glad to be of help Vishal!

If you ever need assistance again, come share your situation with the Community.

[Vishal]

Hi @Diego

the error occurs when changing issue type in agile view.

error message:

An error occurredHide…
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1. • Exception: Uncaught QuotaExceededError: Failed to execute 'setItem' on 'Storage': Setting the value of 'iic.slectedIssueType' exceeded the quota.
   • Resource: https://jira.danskenet.net/s/7c8ecbb01516febf7e91f180b90c60c6-T/7emqk0/73018/353a1da0dd1eafad5ddf2a81a425cb8f/30d308ef02a4234eb76a32c13f114f89/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&dynamicResourceBuild=0&hc-enabled=true&is-server-instance=true&jag=true&jaguser=true&locale=en-UK&nps-not-opted-out=true&richediton=true&sd_op...
   • Line: 8710
   • Column: 1286

     Environment

     Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

     Stack trace

• Error: Failed to execute 'setItem' on 'Storage': Setting the value of 'iic.slectedIssueType' exceeded the quota.
• at e.p (https://jira.danskenet.net/s/7c8ecbb01516febf7e91f180b90c60c6-T/7emqk0/73018/353a1da0dd1eafad5ddf2a81a425cb8f/30d308ef02a4234eb76a32c13f114f89/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&dynamicResourceBuild=0&hc-enabled=true&is-server-instance=true&jag=true&jaguser=true&locale=en-UK&nps-not-opted-out=true&richediton=true&sd_op...)
• at x (https://jira.danskenet.net/s/28aca2b6ebfd12595067f8468837655f-CDN/7emqk0/73018/353a1da0dd1eafad5ddf2a81a425cb8f/b8d03211e16c1afd254461b9eedc801e/_/download/contextbatch/js/_super/batch.js?locale=en-UK:1298:138)
• at e.trigger (https://jira.danskenet.net/s/28aca2b6ebfd12595067f8468837655f-.