Confluence downloading excel files when link is clicked rather than opening it. Behavior is only on

[Ken Kellar]

On some pc's an attached Excel file gets download instead of opened. No one on our IT has been able to figure out why or how to fix it. Opened a ticket with confluence but have not had a reply.

[Andy Gladstone]

@Ken Kellar Welcome to the Atlassian Community. I hope we can help you.

A few things.

1. This question was posted in the Questions for Confluence collection. This is often confused for the Confluence Questions area. Questions for Confluence is an Atlassian owned app available in the <Marketplace. I'll move this question to the proper collection to get more eyes on it.
2. The expected system behavior differs based on whether you are on Confluence Cloud, Server or Data Center. Can you identify which one you are on? Follow these instructions and post the answer so we can continue to assist.

[Ken Kellar]

Server/Data Center

runs from our corporate network