Confluence upgrade 4.2 to 5.1 Unknown macro: html

[Chandank]

I updated confluence from 4.2 to 5.1 on my test setup before doing the actual upgrade on live. I am getting Unsupported Macro: 'html' on my Dashboard.

The HTML plugin is already enabled. Not sure what is the real cause. I have already refered Confluence help link and similar answer in this forum.

https://answers.atlassian.com/questions/73364/problem-with-html-macro-while-upgrading-to-confluence-4-2

https://confluence.atlassian.com/display/DOC/Enabling+the+html-include+Macro

[Chandank · Accepted solution]

It turn out to be that Confluence has changes something in wiki markup. After I manually changed the html content as {html}{html} it worked. So now next problem is I have to figure out where else html /javascript is there.. go and fix it.

[Spriha Kar]

How did you change the html content as {html}{html} 

[Bob Swift]

You said the HTML plugin is enabled, but is the HTML macro within that plugin enabled? Expand out the components of the plugin in the UPM.

[Chandank]

If I go [URL]/plugins/servlet/upm/manage/system#manage/confluence.macros.html and click on Confluence HTML Macros it is enabled (it shows Disable button ). I tried to disable/enable it and restarted confluence but it did not help. am I missing something?

[Chandank]

It is already enabled.

[Bob Swift]

Yes, expand the components and enable the html macro within that plugin.

[Chandank]

Here is the screen shot

http://imgur.com/fQFs70W

[Bob Swift]

Your picture shows 8 out of 11 modules enabled. Expand and see which ones are disabled.

[Chandank]

It turn out to be that Confluence has changes something in wiki markup. After I manually changed the html content as {html}{html} it worked. So now next problem is I have to figure out where else html /javascript is there.. go and fix it.

[Harry Chan]

Would you happen to have any other HTML macros installed that are enabled/disabled? Had this problem earlier and had to remove those and/or toggle disable them and it'd work.