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Confluence will not start after upgrade from 6,11.0 to 6.12.0

Strukton Service Account GIT October 12, 2018

I just upgraded confluence server from 6.11.0 to 6.12.0 however it will not start up. After the installation, confluence showed a screen indicating that our database was using an unsupported driver. I changed the driver class name from

<property name="hibernate.connection.driver_class">net.sourceforge.jtds.jdbc.Driver</property>

to

<property name="hibernate.connection.driver_class">com.microsoft.sqlserver.jdbc.SQLServerDriver</property>

However this did not help. Confluence is started through a batch file.

1 answer

0 votes
Brant Schroeder
Community Champion
October 12, 2018

What are you seeing in the Confluence logs as the error? 

You might also want to double check this article and make sure all your settings are correct: https://confluence.atlassian.com/confkb/migrate-from-the-jtds-driver-to-the-supported-microsoft-sql-server-driver-in-confluence-6-4-or-later-939505122.html

Strukton Service Account GIT October 14, 2018

Hi Brant,

Sorry for the late reply but i was enjoying my weekend.

Thanks for the link, i think i need to fix the connection URL because I am getting an error that no connection with the database can be made. I will check with our ICT department which settings are required.

I will keep you posted.

Regards Piet

Brant Schroeder
Community Champion
October 15, 2018

If all your settings are correct it might be a firewall rule.  Sounds like you are heading down the right path.

Strukton Service Account GIT October 16, 2018

There were two problems:
1. We needed to access the database through a different port number
2. The database was accessed via a WIndows account, however there is no option to supply the domain; so it wasn't possible to log in. Our ICT department solved this by creating a SQL account with identical user name and password.

At the moment we are looking for a way to supply the domain in the connection url so that it's possible to log in with a Windows account.

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