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Couldn't get access to the page shared by the admin

Rosaline Hao September 19, 2022

Hi

I'm one of the new user here, the Admin staff have assigned me into the group, and shared a link for me to join in, but I still couldn't get access to it. I don't know if it's a technical issue. Looking forward to hearing from you.

 

Thanks

Rosaline

 

1 answer

0 votes
Ollie Guan
Community Champion
September 19, 2022

Hi @Rosaline Hao ,

Global access permissions, space permissions, page restrictions and unauthorized access may all lead to forbidden access.

Please contact the administrator to troubleshoot in the following ways.

https://support.atlassian.com/confluence-cloud/docs/set-viewing-permissions-for-analytics/

Rosaline Hao September 19, 2022

Hi,

I can confirm that the administrator already give me the permission. and shared the link for me to get access, but it's still showing "You’ve stumbled on a restricted space".

Ollie Guan
Community Champion
September 19, 2022

Sharing a link does not mean that you have permission to access.

This problem still requires the system or space administrator to troubleshoot step by step.

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